CityD-WES NV processes personal data in accordance with this privacy policy. For further information, questions or comments regarding our privacy policy, please contact Jan Boots at info@cityd-wes.be.

Processing purposes

CityD-WES NV collects and processes the personal data of (potential) customers for customer acquisition, customer and order management (including and not limited to customer administration, order/delivery follow-up, invoicing, solvency follow-up, profiling and sending marketing and personalised advertising).

Legal ground(s) for processing

Personal data are processed on the basis of Article 6.1. (a) consent, (b) necessity for the performance of a contract, (c) necessity to comply with a legal obligation, (f) necessity for the fulfilment of our legitimate interest to undertake the General Data Protection Regulation. Insofar as the processing of personal data takes place on the basis of Article 6.1 (a) (consent), the customer always has the right to withdraw the consent given.

Transfer to third parties

If this is necessary to achieve the predefined purposes, the customer’s personal data will be shared with other firms and companies within the European Economic Area that are directly or indirectly related to CityD-WES NV or with any other partner of CityD-WES NV. CityD-WES NV guarantees that these recipients will take the necessary technical and organisational measures to protect the personal data.

Retention period

Personal data processed for customer management will be kept for the period necessary to comply with legal requirements (including in the field of accounting).

Right of access, rectification, erasure, restriction, objection and portability of personal data

The customer has the right to access his personal data at any time and may correct them (or have them corrected) if they are inaccurate or incomplete, have them deleted, restrict their processing and object to the processing of personal data concerning him on the basis of Article 6.1 (e) or (f) of the AVG, including profiling on the basis of those provisions. In addition, the customer has the right to obtain a copy (in a structured, common and machine-readable form) of his personal data and to have the personal data transferred to another company.

In order to exercise the rights mentioned above, the customer is requested to:

adjust the settings of his customer account himself; and/or send an e-mail to the following e-mail address: info@cityd-wes.be; adequately and validly identify himself at the time of his request.

Direct marketin
Customers have the right to oppose, free of charge, any processing of their personal data for direct marketing purposes.

Complaintts

The customer has the right to lodge a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels – commission@privacycommission.be).

Use of Cookies

During a consultation of the site, ‘cookies’ may be placed on your computer’s hard drive. A cookie is a text file placed by a website’s server in your computer’s browser or on your mobile device when you consult a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.

First party cookies

are technical cookies used by the visited site itself, whose purpose is to make the site function optimally. Example: settings made by the user during previous visits to the site, or even: a pre-filled form with data the user has done during previous visits.

Third Party cookies

are cookies that do not come from the website itself, but from third parties, for example a marketing or advertising plug-in. You can set your Internet browser to not accept cookies, to warn you when a cookie is being installed or to remove cookies from your hard disk afterwards, using your browser’s settings (via the help function). Please note that certain graphical elements may not appear correctly or that you may not be able to use certain applications.

By using our website, you agree to our use of cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information to track how you use the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that if you do so, you may not be able to use all the features of this website. By using this website, you consent to the processing of information by Google in the manner and for the purposes described above.

Facebook Pixel

This website uses Facebook Pixel, a web analytics service provided by Facebook Inc. Facebook Pixel uses cookies to help the website analyse who its users and visitors are and allows us to build similar audiences that can be used in advertising campaigns on Facebook, allowing us to optimise our ads so that they are only seen by people who may be effectively interested in them. The information they collect is anonymised as much as possible. The information generated by the cookie is transferred to and stored by Facebook on servers in the United States. Facebook is a member of the US Department of Commerce’s Safe Harbor programme. This means that there is an adequate level of protection for the processing of your personal data. By using this website, you consent to the processing of information by Facebook in the manner and for the purposes described above.