CityD-WES NV processes personal data in accordance with this privacy statement. For any further information, questions or comments regarding our privacy policy, please contact Jan Boots at info@cityd-wes.be.

Processing Purposes

CityD-WES NV collects and processes the personal data of (potential) customers for customer acquisition, customer and order management (including but not limited to customer administration, following up on orders/deliveries, invoicing, solvency monitoring, profiling and sending marketing and personalised advertising).

Legal Basis/Bases of Processing

Personal data is processed based on Article 6. 1. (a) consent, (b) necessity for the execution of an agreement, (c) necessity to comply with a legal obligation, (f) necessity for the representation of our legitimate interest in undertaking the General Data Protection Regulation. Insofar as the processing of the personal data takes place based on Article 6.1. (a) (consent), the customer always has the right to withdraw the given consent.

Transfer to Third Parties

If this is necessary to achieve the intended purposes, the customer’s personal data will be shared with other firms and companies within the European Economic Area that are directly or indirectly associated with CityD-WES NV or any other partner of CityD-WES NV. CityD-WES NV guarantees that these recipients will take the necessary technical and organisational measures to protect personal data.

Retention Period

The personal data processed for customer management will be kept for the period necessary to comply with legal requirements (such as in the field of accounting).

Right of Access, Correction, Erasure, Restriction, Objection and the Portability of Personal Data

The customer has the right to inspect his or her personal data at any time and can have it corrected if it is incorrect or incomplete, have it removed, its processing limited and object to the processing of any personal data concerning him or her based on Article 6. 1 (e) or (f) of the GDPR, using profiling based on those provisions. In addition, the customer has the right to obtain a copy (in a structured, commonly used and machine-readable form) of his or her personal data and have the data forwarded to another company. 

In order to exercise the above rights, the customer is asked to:

adjust the settings of his customer account him or herself; and/or to send an e-mail to the following e-mail address: info@cityd-wes.be; identify him or herself adequately and legally in his or her application.

Direct Marketing

The customer has the right to object to any processing of his or her personal data for the purpose of direct marketing free of charge.

Complaints

The customer has the right to file a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels, Belgium – commission@privacycommission.be). 

The Use of Cookies

During a visit to the site, ‘cookies’ can be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals. A cookie can only identify a machine.

First party cookies

are technical cookies that are used by the visited site itself that aim to make the site function optimally. Example: settings that the user has made during previous visits to the site, or: a pre-filled form with data of what the user has done during previous visits.

Third party cookies

are cookies that do not come from the website itself, but from third parties, for example a marketing or advertising plug-in. You can enable your internet browser to refuse cookies, send you a warning when a cookie is getting installed or have cookies subsequently deleted from your hard drive.You can do this using your browser settings (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies” (text files that are placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, compile reports on website activity for website operators and offer other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Google will not combine your IP address with other data held by Google. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that in that case, you may not be able to use all the features of this website. By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.

Facebook Pixel

This website uses Facebook Pixel, a web analytics service provided by Facebook Inc. Facebook Pixel uses cookies to help the website analyse who the users and visitors are, which allows us to build similar audiences that can be used in advertising campaigns on Facebook. Doing so, we can optimise our ads so that they are only seen by people who may effectively be interested in them. The information they collect is anonymised as much as possible. The information generated by the cookie is transferred to and stored by Facebook on servers in the United States. Facebook is affiliated with the U.S. Department of Commerce’s Safe Harbor program. This means that there is an adequate level of protection for the processing of your personal data. By using this website, you give permission for the processing of the information by Facebook in the manner and for the purposes described above.